Terms of service

Kraftcouture Kreationz LLC Terms of Service

Welcome to Kraftcouture Kreationz LLC. By accessing or using our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Overview
Kraftcouture Kreationz LLC specializes in customized party products and decor. By placing an order, you acknowledge that all items are personalized based on the details you provide. We strive to meet your expectations and deliver high-quality products at affordable prices.

2. Order Processing and Customization
All orders are custom-made and require accurate information from the customer. Once an order is placed and design details are approved, it cannot be modified or canceled. Production times vary depending on the difficulty of the order and will be communicated at the time of purchase. Please allow additional time for shipping.

3. Payment
All orders must be paid in full at the time of purchase unless otherwise agreed. We accept various payment methods, and all transactions are processed securely. If payment is declined, we reserve the right to cancel the order.

4. Refunds and Returns
Due to the custom nature of our products, all sales are final. However, if a mistake is made by the designer (e.g., incorrect spelling or design not matching the approved proof), we offer a full refund or replacement. Customers must contact us within 7 days of receiving the product to initiate the return or refund process.

5. Customer Responsibility
Customers are responsible for providing accurate and complete information, including design details, names, dates, and any custom requirements. We are not liable for errors caused by incorrect information provided by the customer.

6. Shipping and Delivery
Kraftcouture Kreationz LLC is not responsible for delays caused by shipping carriers or events beyond our control. Shipping costs are calculated at the time of order, and customers will be provided with a tracking number once their order is shipped.

7. Intellectual Property
All designs created by Kraftcouture Kreationz LLC are our intellectual property. Customers are not permitted to use, reproduce, or sell any designs without prior written consent from Kraftcouture Kreationz LLC.

8. Limitation of Liability
Kraftcouture Kreationz LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability for any claim is limited to the amount paid for the product.

9. Changes to Terms
Kraftcouture Kreationz LLC reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

By placing an order with Kraftcouture Kreationz LLC, you agree to these Terms of Service. Thank you for choosing us for your customized party needs!